Regarding denial of landing (as of May 24)


 On May 19, 2021, the Government of Japan announced to add countries/regions (Cambodia, Sri Lanka, Seychelles, Saint Lucia, Thailand, East Timor and Mongolia)  to the denial of landing list.  Foreign nationals entering Japan with re-entry permit (including a special re-entry permit) from Sri Lanka will also be subject to denial of landing.  Please check the latest information regarding this topic.



【Official announcements from related Ministries】


Ministry of Justice(Immigration Service Agency)


Ministry of Foreigh Affairs


Ministry of Health, Labour and Welfare



【Contact numbers】


●Regarding refusal of landing

 MOJ Immigration Service Agency, Immigration Department, Adjudication Division

 TEL:03-3580-4111(ext. 4446/ 4447)


●Regarding the issuance of entry visa

 MOFA visa Information  

 TEL:0570-011000 (pls press "5" after the audio guidance)

           +81-3-5363-3013 is also available for international call. 


●Regarding 14 days Quarantine and other prevention measures

 MHLW Telephone consultation center

 TEL:0120-565653 (Chinese, Spanish, Portuguese, Vietnamese, Korean, Thai and English available)

              +81-3-3595-2176 is also available for international call (Chinese, Korean and English available).



 MHLW Industrial Safety and Health Department 食品安全企画課 検疫所業務管理室

 TEL: 03-5253-1111(ext. 2468)